Support Policy

How to Purchase 

• Select the number of products you want to buy.
• Click on Buy Now button.
• If you are a new user, please click on Sign Up. Then sign up by providing the required information.
• Use your user name & password if you are a registered customer.
• Choose your payment (Check out) method.
• Follow required instruction based on payment method.
• Partial amount advance Payment is required for the delivery outside Dhaka.
• Order confirmation and delivery completion are subject to product availability. For further details. 
• Once sold, the product cannot be returned & replaced until it has a warranty.
• Please check your product at the time of delivery.

Disclaimer: Product color may slightly vary due to photography, lighting sources or your monitor settings.

The product will deliver based on product availability. 

Requested respected customers to refrain from buying excessive goods after being panicked. We are unable to entertain any bulk quantity during COVID-19. Delivery may delay due to COVID-19. 

How to pay:

• Cash on Delivery
• Mobile Payment: bKash, Nagad, Rocket
• Card - Visa, Master, Amex, Nexus, Online Banking
• EMI
• Nexus Pay

You can make your purchases on BongoBaba and get delivery from anywhere in the world. Delivery charge varies according to customers' country. In case of paid order, BongoBaba cannot be held liable if customer does not receive it within 30 days.

Customer Service of BongoBaba 

Hotline number : +8801922-228111

Email: info@bongobaba.com